RedBook’s primary line of business is to advise clients on launching their property projects and on their optimal project team. These services are provided to an evolving and wide group of clients, including private clients and commercial clients.
RedBook is committed to protecting and respecting your privacy. The processing of personal data is governed by the Data Protection Act 2018, the United Kingdom Data Protection Regulation and, to the extent that it is still applicable to the data processing carried out under this agreement after 1st January 2021, the EU General Data Protection Regulation ((EU) 2016/679) (collectively the “Data Protection Legislation”)..
Specifically, RedBook is committed to ensuring that all data collected and processed is:
This statement explains when and why we collect personal information about people who interact with our company or visit our websites, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
You have the right to contact us in order to remove consent, to correct, amend, or to erase your personal data at any time, where relevant. Where your information is required for statutory record keeping purposes, we reserve the right under the Data Protection Legislation not to comply with your request. RedBook uses various applications to administer your personal data. We do not use these tools to perform any kind of automated decision-making about you.
Information may be collected in the following ways:
The types of data we will collect may include: –
We collect information about you to service your needs, manage your project, manage your account and to email you about other services, company news, services, products and events that we believe are of interest and value to you. RedBook will never share your information for marketing purposes with companies outside RedBook.
The Data is kept for the time necessary to provide services or business information.
RedBook will not give your data to any third parties other than to service providers we consider optimal for your project and in line with your project brief, and for the avoidance of doubt, we will never give your personal details to third parties for marketing or other non-essential purposes.
We use information held about you in the following ways:
We may contact you by post, phone, email, SMS and other electronic means.
We provide a link on our website describing all the cookies we use and how to disable the single advertising cookie running on our site.
Necessary cookies are essential for our website to work. Necessary cookies enable the core functionality of the site, such as security, network management and accessibility. You can choose to disable our necessary cookies by changing your browser settings, but this will affect how our website functions.
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Users can switch most cookies off by adjusting your browser settings to stop it from accepting cookies. Switching off cookies will likely limit the functionality of our and a large proportion of other websites. To find out more about cookies, including how to see what cookies have been stored and how to manage and delete them, visit http://www.allaboutcookies.org/.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Our websites may use social sharing buttons that help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
If you correspond with us and provide us with your contact details, you authorise us to use these details to reply to requests for information, proposals, newsletters or any other kind of request.
Personal Data collected may include: email address, first name and last name, job title, phone number, company name and company address, or personal address. Where we believe it is relevant to a particular private client’s project, we may also include the names and ages of family members, and details of their living arrangements but only for the specific purpose of helping an architect, interior designer or other potential project team member we propose to introduce better understand the client and their preferred living arrangements.
We sometimes use the third-party providers, MailChimp or Direct Mail—email address management and message sending services—to deliver our newsletters and emails. In order to make sure we do not bother you with irrelevant emails, we retain your communications preferences on its database that has tools for bulk emailing.
These services may also gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email communications. For more information, please see MailChimp’s privacy notice https://mailchimp.com/legal/privacy/. And see Direct Mail’s privacy notice: https://directmailmac.com/privacy
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at email@example.com
We may receive information about you if you use any of the other partners or clients we work with or the other services we provide. There are certain third parties with whom we have to work closely (including, for example, business partners, professional advisers, sub-contractors in delivery services) and we may receive information about you from them.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the following address firstname.lastname@example.org. We want to make sure that your personal information is accurate and up to date. You may ask us to correct, update or remove information you think is inaccurate. It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.
Under certain circumstances, you have the right by law to request:
We may disclose your personal information to third parties:
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.
The Red Book Agency Limited (“RedBook”), Company No. 7534026 whose registered address is 2 Old Bath Road, Newbury, RG14 1QL, UK.